Privacy, terms
& support.
Privacy Policy
Last updated November 05, 2026
Welcome to Wine Palate, a service provided by Moliere Labs, LLC. We are committed to protecting your privacy and ensuring you have control over your personal data while using our personal sommelier app.
Information We Collect
We collect your account name, email and account identifiers; wine preferences, ratings, saved wines and cellar notes; photos you submit for scanning; and messages you send to the AI sommelier. We also receive device/platform information during sign-in, scan usage information, and subscription purchase and renewal information from the app stores to provide account features and Premium access. The app stores handle your payment card details.
How We Use Your Information
We use your data to refine our recommendations, improve app functionality, provide customer support, and communicate updates. Optional advertising measurement is described below.
Data Sharing
We use service providers for hosting, account services and payment verification. Photos submitted for scanning, wine preference information needed for recommendations, and AI chat messages may be processed by OpenAI to provide the feature you request. Optional sharing with Meta for advertising measurement is separate and described below.
Optional Ad Measurement
When this feature is enabled in the mobile app and you allow it, Wine Palate shares app launches, completed sign-ups and initial paid subscription events with Meta (Facebook and Instagram). Meta may process device and advertising identifiers, IP address, approximate location inferred from the IP address, and technical app/device information such as app version, operating system, device model and available storage to measure ads and connect events with activity on its services. We do not include your name, email, wine preferences, receipts or payment card details in these events. On iPhone, tracking also requires permission through the Apple system prompt.
Your Advertising Choice
Ad measurement is optional. Refusing does not affect scanning, your account or Premium access. Change your choice in Profile > Privacy & Data > Ad measurement, or change tracking permissions in your phone settings. Withdrawal stops new event reporting; it does not erase data already received by Meta. Meta explains its handling of data at https://www.facebook.com/privacy/policy/. This mobile app feature does not add a Meta pixel to this website.
Optional App Usage Analytics
In app versions that include this feature, Wine Palate records the first observed app open, signup start and verified signup completion to understand where people get stuck. A random installation identifier connects these steps. Records contain platform, app version, event times and whether local app data already existed. They do not contain your name, email, password, form entries, wine data or advertising identifier. The installation identifier is hashed on the server. These reports are held by Wine Palate and its hosting providers, separate from Meta, and are not used for advertising or shared with data brokers.
App usage analytics is enabled when included in your app version. You can stop new reporting in Profile > Privacy & Data > App usage analytics without affecting sign-in, scanning or Premium. Turning it off or deleting your account stops future reporting; previously recorded installation-level data expires after 90 days from the first observed open. Reinstalling may create a new identifier. Ordinary server security logs are separate. This feature does not add analytics to this website.
Your Rights
Use account settings to update your profile or request account deletion. For access to or deletion of associated data, contact admin@molierelabs.com from your account email. Deleting the app or account does not cancel an app-store subscription; manage or cancel it in Google Play or Apple subscription settings.
Account Deletion and Retention
Delete your account in Profile > Privacy & Data > Delete Account. For removal of associated saved wines, ratings, taste profile, cellar, uploaded photos, chats and app-side subscription records, email admin@molierelabs.com from your account email. In-app account deletion does not yet automatically remove all associated data. Contact us with questions about data retention and recovery backups. Google, Apple and Meta handle records they hold independently under their own policies. Deletion also turns off ad measurement in the updated app, but does not automatically erase information previously received by Meta.
Affiliate Disclosure
Wine Palate may earn a commission when users purchase through certain third-party retailer links, at no additional cost to the user. Currently, no affiliate tracking is active. If introduced, affiliate links may use tracking parameters or cookies provided by third-party affiliate networks, such as Rakuten Advertising, to attribute qualifying purchases. Tracking will only apply when affiliate links are enabled and voluntarily selected by the user.
Terms & Conditions
Effective April 2026
Welcome to Wine Palate. By downloading or using the Wine Palate app, you agree to these Terms & Conditions.
Age Requirement
Wine Palate is intended for adults of legal drinking age. By using this app, you confirm that you are at least 21 years old (or the legal drinking age in your jurisdiction).
Account Responsibilities
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
Intellectual Property
All content, design, and algorithms within Wine Palate are the exclusive property of Moliere Labs, LLC. You may not copy, modify, or distribute our intellectual property without prior written consent.
User Content
When you review or rate a wine, you grant Moliere Labs, LLC a non-exclusive license to use, display, and analyze that feedback to improve our services.
Limitation of Liability
Wine Palate provides wine recommendations for informational and entertainment purposes. Moliere Labs, LLC is not liable for any damages or health issues arising from the consumption of alcohol. Please drink responsibly.
Account deletion & support
In the app, open Profile → Privacy & Data → Delete Account. You can also request deletion without reinstalling the app: email admin@molierelabs.com from your Wine Palate account email, with the subject “Delete my Wine Palate account.” We may verify account ownership; never send your password or payment details.
To request removal of your account and associated saved wines, ratings, taste profile, cellar, uploaded photos, chats and app-side subscription records, email admin@molierelabs.com from your account email and specify what you want removed. We verify that the request comes from the account owner. In-app account deletion does not yet automatically remove all associated data; contact us for that removal and for information about recovery backups and retention. The shared wine catalogue and records held independently by Google, Apple or Meta are handled separately.
Deleting your account or uninstalling the app does not cancel subscription billing. To stop future charges, cancel in Google Play subscriptions or your Apple subscription settings. For other privacy requests or support, use the same email address above.
Moliere Labs, LLC